How to create a knowledge base in the form of frequently asked questions in Bitrix 24

Very often there is a need to create a knowledge base in the form of frequently asked questions. Our FAQ app is useful for these purposes.


With this app you can:

  • Add a question;

  • Customize categories and subcategories;

  • When a question is added - identify the person responsible for answering this question;

  • Comment on questions;

  • Add materials to the question.


App has a gamification system. It is possible to set up points for each question and answer, as well as ratings.

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