How to learn lessons in Bitrix 24

Lessons learned in Bitrix 24 is a very powerful tool for improving efficiency of project activities. And event not only for project activities. As a part of any task implementation you may arrange a "debriefing", learn lessons and improve efficiency of processes.


Lessons Learned app effectively uses principles of lean managemnt to analyze and find out the root causes of what happened.


Adding a lesson

Lesson template is developed based on many years of experience in implementing similar solutions in organizations around the world and uses the best standards.

Lesson contains:

  • Analysis of the root causes of the incident and comparison with how it was planned.

  • Search for the root causes of what happened on the basis of "losses" in the concept of lean management. At the same time, the root cause data can be edited and implemented your own;

  • Recommendations for improvement, which are transformed into tasks in Bitrix 24.


Evaluation of the effect

App has a built-in scoring model that allows you to quickly assess economic effects of implementing changes based on the lesson learned.


Approval routes, categories, accesses

App has built-in mechanisms for coordinating lessons. You can run serial or parallel cordination.

At the same time it is possible to create preset routes for certain categories of lessons and adjust them.

You can also restrict access to certain types of lessons.


Commenting and rating

Lessons can be commented and rated with likes.


Bank of lessons learned in Bitrix 24

In created lessons bank you can search, filter lessons, including by favorite or archived lessons, view statuses, etc.


Implementation of changes

The most important thing is of course an implementation of changes based on lessons learned. What's the point of learning lessons if nothing changes. Our app is integrated with Bitrix24 Tasks and allows you to trasform lesson recommendations into tasks and monitor their implementation.


Available languages

Every user can set a convenient language. Following languages are currently available:

1. English

2. Russian


Reporting and notifications

App has a variety of reporting on the activity of employees, departments, statuses, tasks, including overdue tasks.

App has a convenient customizable notification system.

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